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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dean

April 22, 2026

5  out of  5
rating by Dean
"If you want an agent that returns phone calls and emails promptly and can service all of your insurance needs - Jay is your man! I switched all of my home and business insurance to Jay and highly recommend."
We responded:
"Dean it is a pleasure to have you and your family as a customer with Jay Springer State Farm. Thank you for your kind words, if you ever have any questions or need assistance, we’re here to help!"
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Dianne Chec

April 14, 2026

5  out of  5
rating by Dianne Chec
"Great staff! Good value for coverage."
We responded:
"Dianne it is a pleasure to have you and your family as a customer with Jay Springer State Farm. Thank you for your kind words, if you ever have any questions or need assistance, we’re here to help!"
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ry

April 13, 2026

5  out of  5
rating by ry
"Very relaxed and knowledgeable consultant. I felt welcomed and comfortable"
We responded:
"Thank you for your kind words, if you ever have any questions or need assistance, we’re here to help!"
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William Branca

March 27, 2026

5  out of  5
rating by William Branca
"I’ll tell you the real deal about Jay Springer State Farm Insurance.... I couldn’t be happier since switching from Allstate. Back in 2020, I was paying around $470. Then Allstate kept raising my rates every year until I was close to $900 every six months—with a perfect driving record. It just didn’t make sense. When I switched to Jay, he actually took the time to do it right. We went through every option and every discount, and he didn’t stick me in one of those cheap policies with no real coverage. I’ve got full coverage, rental included, and $100,000 in property damage—which he recommended. And honestly, it makes sense. Most people carry $20K–$40K, but a decent car today can easily hit $40K. If you damage your car and someone else’s, anything over your limit comes out of your pocket. The best part? It only cost me about five bucks more. I had been with Allstate on a family policy going back to my dad after World War II, so switching wasn’t easy—but it was the right move. Now I’m in my second year with Jay, and instead of my rates going up, they actually went down. I’m paying over $100 less than last year. What really sealed it was when my wife got hit on a 25 mph road and the car flipped. The car was only a month old and totaled. No hassle, no runaround—I got fully reimbursed for what I paid. That allowed me to upgrade without any stress. Bottom line—Jay takes the time, finds the savings, and delivers when it matters. I’m here to stay and would absolutely recommend him. Billy B."
We responded:
"Billy, I can't thank you enough for taking the time to tell your story and share with me and any new customers to Jay Springer State Farm. We really did have to earn your business and trust, I am very thankful we did! I knew you were hesitant at the beginning and why I wanted to make sure my team and I took the time to explain all the details and make sure you got the 5-star service I promised! You will always get 5-star service in my office from me and my team, anytime you need it. We take pride in being there when you need us! Thanks for being a great customer! Jay Springer - Agent"
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mary clarke

March 25, 2026

5  out of  5
rating by mary clarke
"Wanted a local rep for insurance. Rachel helped instantly and I switched from Geico to State Farm. Saving about $30 a month for the exact same car and home insurance! Thank you!!!"
We responded:
"Mary it is a pleasure to have you and your family as a customer with Jay Springer State Farm. Thank you for your kind words and calling out Rachel, she is fantastic, if you ever have any questions or need assistance, we’re here to help!"
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Aashish Anand

March 11, 2026

5  out of  5
rating by Aashish Anand
"Amir is very professional and efficient."
We responded:
"Aashish it is always a pleasure to help you, we're so happy to know you had such a positive experience with Jay Springer State Farm. Amir loved the call out! Thank you for your trust —thanks for choosing us!"
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Pawel Rybak

February 12, 2026

5  out of  5
rating by Pawel Rybak
"Jay and his staff are great people and very professional. Great service and easy to work with. My previous State Farm agent retired and Jay took over my account. I'm glad he did."
We responded:
"Pawel it is always a pleasure to help you, we're so happy to know you had such a positive experience with Jay Springer State Farm. Thank you for your trust —thanks for choosing us!"
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Terence Wilson

December 19, 2025

5  out of  5
rating by Terence Wilson
"Jay is a hands on experienced insurance provider with immediate response time including after hrs. and weekends. He's very ambitious.6"
We responded:
"Terence it is always a pleasure to help you, we're so happy to know you had such a positive experience with Jay Springer State Farm. Thank you for your trust —thanks for choosing us! "
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Paul Marinin

October 27, 2025

5  out of  5
rating by Paul Marinin
"Jay helped my daughter and I out tremendously! We had a bad experience with our last provider and when I called Jay to get a quote, he made the transition seamless! He was open and honest about the pricing of the policy, answered all of our questions and recommended the best options to maximize savings, still while keeping the same coverage. Jay is very personable and goes above and beyond “just getting a quote together”!"
We responded:
"Thank you for the great review, Paul! It was my pleasure to be able to help! We're so happy you had such a positive experience with Jay Springer State Farm. Thank you for your trust and recommendation—thanks for choosing us!"
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Jodie Kobee

October 8, 2025

5  out of  5
rating by Jodie Kobee
"I had a fantastic experience working with Jay Springer. They were incredibly responsive and punctual throughout the entire process. Not only did they help lower my insurance costs, but they also took the time to thoroughly review my coverage and ensure I had the protection that was right for me. It’s clear they truly care about their clients and go the extra mile. Highly recommend!"
We responded:
"Jodie it is always a pleasure to help you, we're so happy to know you had such a positive experience with Jay Springer State Farm. Thank you for your trust —thanks for choosing us!"
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Elizabeth Reboudo

September 12, 2025

5  out of  5
rating by Elizabeth Reboudo
"Jay has been delightful to work with. He navigated helping me while I’m dealing with an infant. He was patient, kind and helpful with all our insurance needs."
We responded:
"Elizabeth it is a pleasure to have you and your family as a customer with Jay Springer State Farm. Thank you for your kind words, if you ever have any questions or need assistance, we’re here to help!"
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Jenny Wasinski

August 19, 2025

5  out of  5
rating by Jenny Wasinski
"I’ve had such a great experience working with Jay Springer at State Farm. They are professional, knowledgeable, and always go above and beyond to make sure I understand my options. Anytime I’ve had questions, they’ve been quick to respond and extremely helpful. It’s refreshing to work with someone who truly cares about their clients. Highly recommended!"
We responded:
"Jenny thank you so much for the kind words, you are a pleasure to work with and glad we are able to take care of you at Jay Springer State Farm! "
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Jill Sprague

August 8, 2025

5  out of  5
rating by Jill Sprague
"Jay was so patient with all of my questions and made sure I understood my options. I appreciated that he was honest in what sounded like things I need in my auto policy and removed the things I didn't need. A great sales experience highly recommend!"
We responded:
"Jill it is always a pleasure to help you, we're so happy to know you had such a positive experience with Jay Springer State Farm. Thank you for your trust —thanks for choosing us!"
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Marty Finlin

July 15, 2025

5  out of  5
rating by Marty Finlin
"Jay Springer was able to review my policy and ended up saving us a great deal of money. Thanks for taking the time and working for your customers best interest."
We responded:
"Thank you for the great review, Marty! It was my pleasure to be able to help! We're so happy you had such a positive experience with Jay Springer State Farm. Thank you for your trust and recommendation—thanks for choosing us!"
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Ken McGuire

July 9, 2025

5  out of  5
rating by Ken McGuire
"Moved fast on getting our policy done, helpful staff, went the extra mile to earn our business!"
We responded:
"Thank you for the awesome review, Ken! We're so happy to know you had such a positive experience with Jay Springer State Farm. We strive for exceptional service, we are glad we were able deliver! Thank you for your trust and recommendation—thanks for choosing us!"
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Kenny R

June 17, 2025

5  out of  5
rating by Kenny R
"Very professional and easy to deal with."
We responded:
"Kenny thank you for the review! It is always a pleasure to help you, we're so happy to know you had such a positive experience with Jay Springer State Farm. Thank you for your trust and recommendation—thanks for choosing us!"
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Karen Popil

June 13, 2025

5  out of  5
rating by Karen Popil
"Jay is honest and very knowledgable. He spent a couple hours with me going over all of my policies. He was able to increase our coverage yet save us a lot of money. If you're shopping around for insurance, give Jay a call!"
We responded:
"Karen it is a pleasure to have you and your family as a customer with Jay Springer State Farm. Thank you for sharing your thoughts! We’re glad to know you’re satisfied with the service at Jay Springer State Farm. If you ever have any questions or need assistance, we’re here to help!"
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John

March 8, 2025

5  out of  5
rating by John
"Great staff and very pleasant to work with!"
We responded:
"John it is a pleasure to have you as a customer with Jay Springer State Farm. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Jay Springer State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Cleveland PJ

February 8, 2025

5  out of  5
rating by Cleveland PJ
"Been with State Farm for my whole life. When my other agent retired, I had the good fortune of being assigned to Jay. Amazing experience. He answers all of our questions quickly (like…at all hours of the day/night). Even managed to save us some money. That has never happened. Thanks!"
We responded:
"Mike thank you for the kind words! Jay Springer State Farm is committed to our customers and will ensure you always have access to us and exceptional service! "
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Kota V

February 7, 2025

5  out of  5
rating by Kota V
"After talking with a few different companies I stumbled into jay and Richard and they made the whole process very quick and pleasant. 10/10 I definitely recommend these guys!"
We responded:
"Dakota we can't thank you enough for the review, we have enjoyed getting to know you! Thank you for trusting Jay Springer - State Farm for your insurance needs! "
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Sunshine Burrier

February 6, 2025

5  out of  5
rating by Sunshine Burrier
"Super easy ,friendly, professional,reasonably priced and fast. Call an get covered today. 😊"
We responded:
"Sunshine thank you so much for the great review! Richard is still raving about the amazing conversation he had with you!! Thank you for trusting Jay Springer - State Farm for your insurance needs. "
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Melanie Geballa

January 7, 2025

5  out of  5
rating by Melanie Geballa
"Jay has been so helpful with getting us set up with State Farm. He is attentive to our needs and I’m looking forward to many years working with him"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Jay Springer State Farm. If you ever have any questions or need assistance, we’re here to help!"
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Stephanie Blevins

December 31, 2024

5  out of  5
rating by Stephanie Blevins
"Richard was absolutely amazing was it super friendly and very helpful when giving me a quote for insurance… Richard also made it super easy and stress-free throughout the whole entire process… Richard most definitely needs to be recognized for his hard work and his amazing personality seems to enjoy his job very much… Keep being amazing Richard."
We responded:
"Stephanie, thank you for such a great review of my office and mainly Richard! He is fantastic and I will absolutely reward him! We’re so glad to hear that Jay Springer State Farm has made your insurance experience both informative and comfortable. It’s wonderful to know we provided the coverage you need."
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Michael Swan

December 7, 2024

5  out of  5
rating by Michael Swan
"Jay saved us more than $2500 a year for all of our insurance, and was very good to deal with. That personal (Go to) is what works best for me, Thanks Jay"
We responded:
"Thank you for the awesome insurance review, Mike! We're thrilled to hear that you had such a positive experience! It has been a pleasure adding you to the State Farm Family. Providing friendly, knowledgeable service and ensuring our clients have the right coverage at the best price is what we strive for. We appreciate your trust and recommendation—thanks for choosing Jay Springer State Farm!"
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Angie Wyckoff

November 11, 2024

5  out of  5
rating by Angie Wyckoff
"He wonderful!! Helpful and always very kind!! Happy he is my WHOLE family's rep!!"
We responded:
"Thank you for the awesome recommendation and review, Angie! It is always a pleasure to help you and the family! We're so happy to know you had such a positive experience with Jay Springer State Farm. Thank you for your trust and recommendation—thanks for choosing us!"